The Medical Telephone Operator is the first point of contact for all incoming calls to Epic Care The Operator is expected to communicate professionally with internal and external customers, assisting them with appointment questions and scheduling needs and ensuring accurate and timely interdepartmental call transfers to promote a pleasant and seamless experience In additi

Responsible for providing back up support to all tasks assigned in the Credentialing Specialist Job Description Create & Manage Physician on call calendars. Distribute Vacation Dates for Providers and facilitate appropriate clinical coverage. Manage Answering Service input calls on a monthly/bi monthly basis. Responsible for Onboarding and Off boarding Providers and updat

Provides expertise to the organization which includes human resource programs, compensation and benefits, leaves of absence, disciplinary matters; disputes and investigations; performance and talent management; employee recognition and engagement; and employee training and development. Plans, leads, develops, coordinates, and implements policies, processes, training, init

Accurately prepares sterile IV medications (admixtures, mini bags, syringes, irrigations and fluids) according to guidelines and USP 797 aseptic technique. Utilizes established guidelines to determine the correct diluents and diluent volume to reconstitute sterile powders and to identify agent requiring special admixing precautions. Performs calculations necessary to dete

Prepares and dispenses medication orders. Maintains and evaluates patient profile and comprehensive drug data file to evaluate orders for any incompatibilities. Checks all orders for completeness of information. Verifies patient information and proper physician authorization. Checks all orders for insurance approval before admixing. Admixes drugs as ordered by physician i

Determines and facilitates appropriate action for claim resolution and correct financial responsibility via DOFRs, IPA and health plan/IPA contacts. Effectively uses detailed documentation in EMR and/or billing system(s) of all activities undertaken. Maintains timely follow up on outstanding insurance claims in appropriate EPIC WQs, ensuring claims are billed/rebilled wit

Perform all imaging scheduling functions Respond to incoming telephone calls regarding imaging appointments Enter patient information accurately into Epic EMR system when applicable Follow through on all direct clinician requests communicated by phone, email or through Epic EMR Ensure proper medical records are present in Epic EMR prior to imaging appointment Provide moda

Develop relationships with key customers, advocacy groups, and influencers to increase referrals to practice. Develop new business opportunities by building and sustaining strong, trusting relationships with existing referral sources and prospects. This includes outbound prospecting and follow ups with targeted marketing leads. Leverage technology and use a customer relat