• Conducts thorough and complete background investigations according to department policies, applicable laws, and procedural requirements.
• Reviews applications for completeness and directs applicants to provide additional information if needed.
• Obtains proper information release documents.
• Contacts and conducts investigative interviews of applicants, applicant personal references and applicant employment references.
• Develops and pursues lines of inquiry.
• Gathers, verifies, and analyzes personal, professional, credit/financial, and educational documents.
• Contacts other agencies, governments, and professional organizations to obtain and verify information.
• Researches, obtains, and reviews data from various databases and information systems to verify information and/or check for inconsistencies related to applicant information.
• Prepares letters, reports and written summary of findings; analyzes investigation results and draws logical and objective conclusions.
• Confers with hiring managers; makes recommendations regarding suitability for employment.
• Answers applicant questions; refers requests or questions to managers, as appropriate.
• Attends training sessions, seminars and conferences; trains and advises others as required.
• May be required to travel to interview sources and verify information.
• May be assigned other tasks as needed.

• Must be 21 years old or older.
• Possession of a valid California driver's license.

• Completion of a Peace Officers Standards and Training (POST) approved Background Investigator course.
• Knowledge of the principles and practices of investigation and research, including interviewing techniques, conflict management, and methods and techniques of negotiation.
• Must be able to work independently, with little to no oversight both in the office and out in the community.
• Working knowledge of report writing, recordkeeping and research techniques, statistical analysis and data collection.
• Basic computer and modern office automation technology and computer software programs relevant to department operations.
• Working knowledge of relevant federal, state and local laws, codes, and ordinances related to the legal requirements of background investigations and hiring practices of applicants.
• Ability to work within stringent deadlines.
• Organize, prioritize and perform multiple tasks to complete work; work independently.
• Read, comprehend and interpret complex written materials; communicate effectively, both orally and in writing.
• Perform detailed work with accuracy.
• Exercise good judgment in safeguarding confidential and sensitive information.
• Exercise diplomacy when dealing with people in sensitive situations.
• Establish and maintain effective working relationships with applicants, agencies, employees, and the general public.
• Requires professional attire, appearance, and providing a positive company image.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

• Mobility: Frequent operation of a data entry device; repetitive motion; sitting, standing, walking for extended periods of time; driving; occasional pushing, pulling, bending, squatting, climbing; Lifting-Frequently 5 pounds or less; occasional 5 to 30 pounds.
• Visual: Constant good overall vision and reading/close-up work; frequent color perception and use eye/hand coordination; occasional use of depth perception and peripheral vision.
• Dexterity: Occasional reaching; grasping; frequent repetitive motion; writing.
• Hearing/Talking: Frequent hearing of normal speech, hearing/talking on the telephone, talking in person.
• Emotional/Psychological: Constant decision making, concentration, and public contact; public speaking; dealing with emergency situations.
• Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.