The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

1. BASIC PURPOSE

The purpose of the Housing & Food Program Specialist position is to work under the Housing Program Manager to coordinate the Rapid Rehousing (RRH) Program activities, provide case management to clients, oversee & guide client's progress with their service plan and coordinate the Fresh Choice Program.

1. ESSENTIAL DUTIES AND RESPONSIBILITIES
2. Conduct intake and program eligibility for the RRH Program.
3. Manage cases actively participating in the RRH Program.
4. Remind and encourage clients to attend scheduled housing workshops.
5. Assist clients in knowing how to be a good tenant and with looking for and obtaining affordable housing within their income level.
6. Conduct home visits based on individual housing plans.
7. Provide appropriate and time-limited services and supports available to families to allow them to stabilize in permanent housing.
8. Respond to the unique needs of each family that is housed to ensure they remain in housing and enhance their wellbeing and self-determination.
9. Refer clients who need additional assistance to appropriate agencies; prepare referral documents, confer with supervisor/co-worker regarding clients who need crisis assistance.
10. Ensure that services provided are client-directed, respectful of individuals' rights to self-determination and voluntary.
11. Recruit and engage landlords.
12. Help families negotiate manageable and appropriate lease/rental agreements with landlords.
13. Act as a liaison with landlords to assist with issues and/or disputes.
14. Conduct housing inspections and follow-up with clients and/or landlords to ensure housing is properly maintained and/or necessary repairs are completed.
15. Coordinate and conduct intake for the Fresh Choice Program.
16. Maintain client files in the appropriate social service database and prepare monthly reports.
17. Provide client referrals to other social service and community agencies.
18. Coordinate food pantry inventory and maintain gifts-in-kind reporting.
19. Assist corps officers and staff in coordinating seasonal programs.
20. Maintain food pantry and office in a neat, organized and professional manner.
21. Attend and complete all assigned social service trainings.
22. Adhere to confidentiality standards
23. Other duties as assigned

1. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
2. Ability to speak and write the English language at a high and professional level
3. High degree of confidentiality
4. Able to endorse and promote The Salvation Army's mission
5. Minimum two (2) years of social service/work and/or management experience preferred
6. Computer literate, in Windows environment (Microsoft Office), Publisher, Excel and Outlook preferred
7. Excellent communication skills, both written and verbal.
8. Excellent and professional telephone etiquette and presence
9. Excellent organizational skills
10. Strong ability to utilize a high level of time management and handling multiple tasks

1. CERTIFICATES, LICENSES, REGISTRATIONS
2. High school diploma
3. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
4. Must be 21 years or older
5. Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
6. Complete The Salvation Army vehicle course training

1. PHYSICAL REQUIREMENTS:
2. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
3. Ability to grasp, push, and/or pull objects
4. Ability to reach overhead
5. Ability to operate telephone

1. Ability to lift up to 25-40 lbs.

1. Ability to operate a computer
2. Ability to process written, visual, and/or verbal information
3. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.